Legal
Privacy Policy for Infokorp Varaždin d.o.o.
Last updated: 20.9.2023
1. Introduction
Welcome to Infokorp Varaždin. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we use your personal data when you use our website, interact with us, and use our accounting, payroll processing and tax services.
2. Important Information and Who We Are
Purpose of this Privacy Policy
This policy aims to give you information on how Infokorp Varaždin d.o.o. collects, processes, and protects your personal data through your use of this website and our services, in accordance with the General Data Protection Regulation (GDPR).
Controller
Infokorp Varaždin d.o.o., with its registered office at Kapucinski trg 5, Varaždin, Croatia, is the controller of your personal data. We have appointed a data protection officer (DPO) who is responsible for addressing any questions related to this privacy policy. You can contact our DPO at jelena.sestak@infokorp.eu.
3. The Data We Collect About You
We may collect and process the following data about you:
- Identity Data: Including your full name, username, title, date of birth, and company position.
- Contact Data: Such as your email address, billing address, delivery address, and phone numbers.
- Transaction Data: Including details about payments to and from you, and services you have purchased from us.
- Technical Data: Such as IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
- Marketing and Communications Data: Including your preferences in receiving marketing from us.
4. How We Use Your Personal Data
We will only use your personal data for the purpose for which we collected it which include the following:
- To register you as a new customer.
- To process and deliver our services.
- To manage our relationship with you.
- To use data analytics to improve our website, services, marketing, customer relationships, and experiences.
5. Your Legal Rights Under GDPR
Under GDPR, you have rights in relation to your personal data:
- The right to be informed.
- The right of access.
- The right to rectification.
- The right to erasure.
- The right to restrict processing.
- The right to data portability.
- The right to object.
- Rights in relation to automated decision making and profiling.
To exercise any of these rights, please contact us.
6. Data Security
We have put in place security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We also allow access to your personal data only to those employees and partners who have a business need to know.
7. Third-Party Links
Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
8. Contact Us
For any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer at jelena.sestak@infokorp.eu
Last updated on 20.09.2023. |
This Contract is by and between Infokorp Varaždin d.o.o., Kapucinski trg 5, Varaždin, Croatia (Infokorp) and the customer, as identified by executinon of this purchase (the Beneficiary). |
C O N T R A C T |
General provisions |
Article 1The legal representative of the Beneficiary (Director) is the responsible person for cooperation and communication with Infokorp. She or he can nominate one other person who is designated for operational coordination with Infokorp. |
For operational cooperation with the Beneficiary, Infokorp will designate one or more persons whom it deems appropriate to ensure the implementation of this Contract in the best manner. The Contracting Parties have the right to change the said persons without prior notice and consultation with the other party and shall inform the other party accordingly. Beneficiary will inform Infokorp about addresses for official communication with Infokorp |
The official communications addresses of Infokorp are: - Infokorp Varaždin d.o.o., Kapucinski trg 5, Varaždin, Croatia - Phone: +385 42 305 145, +385 98 232 189 - infokorp@infokorp.eu The Contracting Parties are obligated to ensure that the addresses for official communication are kept up to date and kept active. The Contracting Parties are obligated to respond to the official communication within a reasonable time, which may not exceed 30 days. |
Obligations of Infokorp |
Article 2INFOKORP agrees to provide the Beneficiary with services as outlined in the Scope of Service Table, detailed in Annex 1. |
Article 3Infokorp shall treat all documentation and information received during its engagement as confidential and proprietary to the Beneficiary and should not be disclosed or spoken about to anyone without the consent of the authorized person. This obligation is valid on an ongoing basis during and after the term of this contract. |
Obligations of the Beneficiary |
Article 4The Beneficiary shall ensure that all documents provided are accurate, truthful, and reflect actual transactions. |
Article 5The Beneficiary is obligated to prepare the documentation for processing and to submit it to Infokorp customer portal within the submission deadlines specified in Annex 2. If the relevant documentation does not exist then the Beneficiary must notify Infokorp within the same deadlines applicable for the submission of the documentation. Prior to delivery to Infokorp, the Beneficiary is obligated to confirm the authenticity in the prescribed manner, i.e. the documents must be authenticated and approved by the authorized person. If the documentation is not submitted within agreed deadlines and on agreed way then the parties shall agree on one of the following ways: - Documentation will be processed in the next period - Infokorp will fulfil its obligations with corresponding delay - Infokorp will engage additional resources to fulfil obligations on time and invoice needed additional engagement. |
Article 6The Beneficiary is obligated to collect at least once a year all original documentation related to the processed and closed periods which might be submitted to Infokorp. |
Limitation of liability |
Article 7This contract defines limitation of liability in cases of breach of regulations and possible damages incurred in connection with this as follows: Beneficiary is responsible for: - his business decisions; - the truthfulness, correctness and completeness of the documentation; - timely submission of documentation; - losing documentation while it was with the Beneficiary; - familiarity with legal regulations related to tax calculation and its activity - acting contrary to regulations - keeping records. Infokorp is responsible for: - correct processing of the correct documentation; - up-to-date processing; - compliance with the prescribed reporting deadlines if the correct documentation is submitted in a timely manner; - inaccuracy in entering data into the prescribed reports; - loss of documents received. |
Commercial conditions |
Article 8The price of the service is stated in Annex 3. Should the Beneficiary fail to adhere to the deadlines stipulated in Annex 2, Infokorp reserves the right to charge the additional costs thus incurred. |
Article 9All amounts in this contract are subject to VAT according to the Law on Value Added Tax. |
Article 10The Beneficiary is obligated to pay monthly fee. Monthly fee shall be charged and paid on a monthly basis starting on the proposed commencement date, and recurring monthly until terminated.
Once the debt has been settled, INFOKORP will continue processing, but the first processing results will be available at least 14 days after the debt is settled. |
Zero tolerance policy on bribery and corruption |
Article 11Under no circumstances shall the Contracting Parties engage in acts of corruption, bribery, or accept illicit payments, and must constantly comply with the areas of the Criminal Code and the Law on the Prevention of Conflict of Interest, as well as other laws and regulations governing bribery and corruption. |
Article 12Infokorp will take all necessary steps to ensure that the Beneficiary fulfils the requirements of the previous article, including notifications to the competent authorities. |
Final provisions |
Article 13The Beneficiary authorises Infokorp to list it as a Beneficiary of its services for promotional purposes. |
Article 14Each Contracting Party undertakes not to employ the employees of the other Contracting Party, to mediate in the employment of employees of the other Contracting Party with third parties, or to use the services of employees of the other Contracting Party in any way outside the relations defined by this Contract during the period of validity of this Contract and for a period of three years. upon termination of this Contract, except with the written consent of the other Contracting Party. In the event of non-compliance with the preceding paragraph, the other Contracting Party shall have the right to claim damages in the amount equal to the last monthly invoice increased by six times. |
Article 15This contract is concluded for an indefinite period of time. A termination period of three (3) months shall be set for termination of the contract, without obligation of the contracting party that had submitted it in written to state its reasons. The agreement may be terminated earlier, by mutual agreement of both parties, and in case of significant non-compliance by one party, the other party may terminate it with a notice period of one month after the written request. Either party may terminate this Contract immediately upon written notice without delay, without notice and without payment of any compensation if the other party or their agents are suspected of any fraud, dishonesty, bribery or other acts which will probably bring the first party or its employees to a bad reputation or is materially adverse to the interests of the first party. The Contract shall be automatically terminated without notice if the Beneficiary does not fulfil its obligation to respond to official communication within the deadlines specified in Article 1. |
Article 16In the event of termination of this Contract, Infokorp will use the last month to process the documentation for the last paid period and prepare the documentation for submission to the Beneficiary. No new documentation will be accepted or processed in the last month. If the price of the service is defined on a monthly basis then the price of the service in the last month is equal to the average price of the service for the previous three months. In the event of termination of this Contract, Infokorp shall, upon settlement of all obligations on the part of the Beneficiary, submit to the Beneficiary: - all original documentation still in the possession of Infokorp; - official digital processing results readable in the Microsoft Office application. The Beneficiary is responsible for all original documentation which he does not take over from Infokorp after the termination of the Contract. |
Article 17Upon termination of this Contract, Infokorp will remove the Beneficiary's data from its IT systems in accordance with legal requirements and its internal data protection procedures. |
Article 18The Contract shall enter into force on the day of its signature and endorsement by both parties, and shall apply from commencement date. |
Article 19For any relations that are not regulated by this contract, the provisions of the regulations of the Republic of Croatia shall apply. |
Article 20Both parties enter into this contract in good faith and commit to resolving any disputes amicably, and if they fail to do so, contract the jurisdiction of the court in Varaždin. |
Process |
Client’s obligation |
Infokorp’s obligation |
Incoming invoice and credit note |
Receiving Linking to receipt and/or order Liquidation Delivery in pre-agreed digital format |
Accounting numbering Recording in the General Ledger, Logbook, Outgoing Invoice Book, Supplier Balance / Customer Accounts Link to payment Archiving |
Outgoing invoice and credit note |
Issuance Liquidation Sending outgoing invoice to the customer Delivery in pre-agreed digital format
|
Accounting numbering Recording in the General Ledger, Logbook, Outgoing Invoice Book, Supplier Balance / Customer Accounts Link to payment Archiving |
Calculation of VAT |
|
Calculating and compiling the form Delivery via e-Tax Administration Recording in the General Ledger Card compliance with Tax Administration Communication with the clerk in the Tax Administration |
Long-term assets and small inventory |
Marking of long-term assets and small inventory on ingoing and outgoing invoices and other documents Annual list of long-term assets Annual list of small inventory |
Accounting numbering Posting transactions with long-term assets and small inventory to general ledger and supporting books Calculation of depreciation of long-term assets Correction of value of small inventory |
Payment transactions |
Entering payment orders Payment approval Delivery of XML statement file |
Posting statements to general ledger and supporting books Linking Payments to ingoing and outgoing accounts |
Credit business (credits, loans, leasing) |
Loan arranging Delivery of Contracts and other credit information |
Posting to the general ledger Analytical credit monitoring Reconcile records with the bank |
Cash register |
Creation of payment slips for payments rendered and payments received Compiling Cashier's Report |
Accounting numbering Posting transactions to general ledger and supporting books
|
Retail |
Retail Management of the cash register Analytical management of credit and debit cards and other non-cash means of payment Delivery of periodic recapitulations in the agreed format Reporting Point-of-Sale Changes to the Retail Account Fiscalisation System |
Posting Financial Recapitulations to the General Ledger
|
Calculation of salary |
Keeping a daily record of working hours Recapitulation of monthly working time records Delivery of monthly records of working hours in the agreed digital format Deciding on suspensions, bonuses, rewards, holidays, sick leaves, benefits and all other elements required to calculate pay Delivery of the aforementioned decisions and all other elements necessary for the calculation of the salary in the agreed digital format Uploading a payment file to Internet Banking Authorize payroll payments on Internet banking Delivery of pay slips to workers with receipt records Change information on employee Tax cards |
Initially set up the payroll process Payroll calculation for workers by all receipts related to the current accounting period with calculation of mandatory contributions, taxes and surtaxes by default costs Keeping records on credits per employee Records of foreclosures per employee Preparation and submission of JOPPD income calculation forms Delivery of payment slips to one Beneficiary e-mail address Creating a payment slip or payment file Compiling recapitulation of the calculation Developing a standard payroll posting Final calculation of income tax with the last payment in the current year |
Human resources administration (with salary calculation) |
Conclusion of employment contracts Termination of employment contracts Delivery of employee master data in an agreed digital format
|
Preparation of employment contracts and annexes to contracts and termination of employment contracts Keeping records of workers in accordance with the Rules on the content and manner of keeping records of workers Keeping records of workers in accordance with internal policies and procedures of users Registration and deregistration of workers Registration and/or deregistration of workers' family members Issuing various certificates to workers for the purpose of obtaining loans, child allowances, kindergartens and the like Recording of vacation utilization Calculation of Proportional Vacation and Reservation for Vacation Issue decisions on the use of annual leave and paid leave |
Other payments to natural persons - work contracts, royalties... |
Concluding contracts on other payments Delivery of information required to calculate other payments |
Calculation of other payments to natural persons Prepare and submit JOPPD forms for calculating other payments |
Travel orders
|
Opening travel orders Numbering of travel orders Calculation of travel orders Liquidation of travel orders Payment of Travel Order |
Posting Travel Order Preparation and submission of JOPPD travel order form |
Annual Reporting
|
Delivery of information for the preparation of annual financial statements Delivering related events information to affiliated persons Preparation of the Annual Management Board Report Preparation of annual statistical reports (IUSL-IND-21, INO DEPT…)
|
Compilation of statutory annual financial statements of GFI POD for statistical purposes and public disclosure Compilation of notes to the financial statements Compilation of income tax returns Compilation of affiliated persons events Compiling a tax loss transfer form Compilation of contributions for forests, tourist boards and monuments payment Drawing up a decision on profit sharing or loss coverage Preparation of the decision on establishing the annual financial report |
Other |
Retention of documents after annual handover Adoption of the accounting plan and accounting policies Internal acts related to fiscalisation Internal Document Liquidation Act Internal Treasury Maximum Act Foreign currency books Intrastat reporting Archiving documents Keeping a book of decisions Keeping a book of business shares |
Keeping documents up to annual handover Implementation of the accounting plan and accounting policies
|
Description |
Deadline |
Delivery of invoices and approvals
|
Once a week for the previous week, 10 business days before the deadline for submission of VAT return |
Delivery of outgoing invoices and approvals
|
Once a week for the previous week, 10 business days before the deadline for submission of VAT return |
Delivery of XML statement file
|
Once a week for the previous week, 10 business days before the deadline for submission of VAT return |
Delivery of cashier's report and payment slips for payments rendered and payments received |
10 business days before the deadline for submission of VAT return |
Delivery of retail recapitulations in an agreed format |
10 business days before the deadline for submission of VAT return |
Delivery of other documentation required for VAT calculation |
Once a week for the previous week, 10 business days before the deadline for submission of VAT return |
Delivery of credit agreements and other credit information, as well as other contracts and documents that must be accounted for |
Five business days after signature |
Delivery of employee master data in an agreed digital format |
Five business days before the payroll deadline
|
Delivery of monthly records of working hours in the agreed digital format |
Five business days before the payroll deadline
|
Delivery of other elements required for the calculation of salary in the agreed digital format |
Five business days before the payroll deadline
|
Delivery of information required to calculate other payments |
Five business days before the deadline for calculating other payments |
Delivery of inventory of fixed assets and small inventory |
By 15.1. |
Provide information for the preparation of annual financial statements and related party events |
By 15.1. |
3.1 Price of basic service as of September 2023
Prices of services are as follows (in EUR):
Basic service according to Appendix 1 |
listed on https://infokorp.odoo.com/#Prices |
e-registration/deregistration of workers |
25 per activity |
Change of data on workers' tax cards |
25 per change |
Assistant per hour |
60 |
Payroll specialist/Accountant per hour |
100 |
Auditor, tax consultant per hour |
140 |
Partner/Manager per hour |
180 |
Infokorp regularly adjusts its price list to reflect the movement of the average salary in the republic of Croatia, and the price of the service will be updated accordingly.
3.2 Hourly billed services beyond the scope of the Contract
All services not listed in Appendix 1 are not within the scope of the Contract. This applies in particular to:
- Communication by phone, mail, in person and in other ways
- Reconciliation of balances with customers, suppliers and other partners
- Non-contracted reporting (banks, statistics, CNB…)
- Waiting for the Beneficiary
- Educating the Beneficiary and his staff
- Research for the needs of the Beneficiary
- Document sorting
- Other jobs at the Beneficiary's request
- Support in the introduction of a new information system or a new version of an existing system
- Support for external and internal auditors
- Cooperation in the supervision of the Tax Administration
- Delivery
- Linking copies of the invoices to the originals
- Sending outgoing invoices to customers
- Preparation of VAT refund documentation
- Request for a VAT refund from passenger traffic
- Entering ingoing invoices in the e-tax application unless the client's system is localized to generate the URA Book in the prescribed manner
- Reporting by the Croatian National Bank
- Preparation of documentation for obtaining or prolonging loan
- Preparation of documentation for obtaining or monitoring leasing
- Calculation of contractual or default interest
- Reconsiliation of analytical records of software packages used by a Beneficiary with software packages used by Infokorp
- Preparation of various certificates for employees
- Linking tax and contribution payments to JOPPD (SNU application)
- Checking the submitted working time records (detecting and correcting incorrect, incomplete or irrelevant entries)
- Adaptation of the standard digital format for data exchange (IRA, statement, fixed and variable salary data…)
- Adaptation of agreed format for data exchange at the request of the Beneficiary
- Processing of submitted data after the deadline for submission of data
- Preparation of sick leave reimbursement forms at the expense of the HZZO or the Ministry
- Adjustment of the standard payment file as per the Beneficiary's instructions and/or specific requirements of the bank
- Adjustment of standard payroll as per user instructions
- Lines in the JOPPD form, which are not related to the calculation of salary, and are included in the JOPPD form with the salary
- Rows in a separately created and submitted JOPPD form
- Salary calculation simulation
- Preparing and submitting an application for issuing a customer OIB
- Report changes to the point of sale in the system for retail invoices fiscalisation
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